CVE-2018-17883

MEDIUM

OTRS 6.0.x <6.0.12 - XSS

Title source: llm

Description

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS.

Scores

CVSS v3 6.1
EPSS 0.0069
EPSS Percentile 71.5%
Attack Vector NETWORK
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Classification

CWE
CWE-79
Status published

Affected Products (1)

otrs/otrs < 6.0.12

Timeline

Published Apr 16, 2023
Tracked Since Feb 18, 2026