Description
Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.
References (1)
Core 1
Core References
Patch, Vendor Advisory x_refsource_misc
https://web.archive.org/web/20130817120539/http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2013-05/
Scores
CVSS v3
8.8
EPSS
0.0132
EPSS Percentile
67.9%
Attack Vector
NETWORK
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Details
CWE
CWE-89
Status
published
Products (2)
otrs/otrs
3.0.0 - 3.0.21
otrs/otrs_itsm
3.0.0 - 3.0.8
Published
Aug 09, 2021
Tracked Since
Feb 18, 2026