CVE-2017-16664

HIGH

OTRS <5.0.24-4.0.26-3.3.20 - Code Injection

Title source: llm
STIX 2.1

Description

Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20. In the agent interface, an authenticated remote attacker can execute shell commands as the webserver user via URL manipulation.

References (3)

Core 3
Core References
Third Party Advisory vendor-advisory x_refsource_debian
https://www.debian.org/security/2017/dsa-4047
Mailing List, Third Party Advisory mailing-list x_refsource_mlist
https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html
Issue Tracking, Patch, Vendor Advisory x_refsource_confirm
https://www.otrs.com/security-advisory-2017-07-security-update-otrs-framework/

Scores

CVSS v3 8.8
EPSS 0.0249
EPSS Percentile 82.7%
Attack Vector NETWORK
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Details

CWE
CWE-94
Status published
Products (4)
debian/debian_linux 7.0
debian/debian_linux 8.0
debian/debian_linux 9.0
otrs/otrs 3.3.0 - 3.3.20
Published Nov 21, 2017
Tracked Since Feb 18, 2026