Description
Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled.
References (2)
Core 2
Core References
Patch, Vendor Advisory x_refsource_misc
https://community.otrs.com/security-advisory-2018-07-security-update-for-otrs-framework/
Mailing List, Third Party Advisory mailing-list
x_refsource_mlist
https://lists.debian.org/debian-lts-announce/2018/11/msg00028.html
Scores
CVSS v3
6.5
EPSS
0.0086
EPSS Percentile
53.6%
Attack Vector
NETWORK
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N
Details
CWE
CWE-425
Status
published
Products (2)
debian/debian_linux
8.0
otrs/open_ticket_request_system
4.0.0 - 4.0.33
Published
Nov 11, 2018
Tracked Since
Feb 18, 2026