CVE-2019-12538

MEDIUM

Zoho ManageEngine ServiceDesk Plus 9.3 - Cross-Site Scripting via SiteLookup.do Search Field

Title source: llm
STIX 2.1

Exploitation Summary

EIP tracks 2 public exploits for CVE-2019-12538. PoCs published by Vingroup, tarantula-team.

AI-analyzed exploit summary This exploit demonstrates a Cross-Site Scripting (XSS) vulnerability in Zoho ManageEngine ServiceDesk Plus 9.3 via the SiteLookup.do endpoint. The attack vector involves injecting malicious JavaScript code through the qc_siteID parameter.

Description

An issue was discovered in Zoho ManageEngine ServiceDesk Plus 9.3. There is XSS via the SiteLookup.do search field.

Exploits (2)

exploitdb WORKING POC
by Vingroup · textwebappsjava
https://www.exploit-db.com/exploits/46963

This exploit demonstrates a Cross-Site Scripting (XSS) vulnerability in Zoho ManageEngine ServiceDesk Plus 9.3 via the SiteLookup.do endpoint. The attack vector involves injecting malicious JavaScript code through the qc_siteID parameter.

Classification
Working Poc 90%
Attack Type
Xss
Complexity
Trivial
Reliability
Reliable
Target: Zoho ManageEngine ServiceDesk Plus 9.3
No auth needed
Prerequisites: Access to the vulnerable endpoint
MITRE ATT&CK
devstral-2 · analyzed Feb 16, 2026 Full analysis →
nomisec WORKING POC
by tarantula-team · poc
https://github.com/tarantula-team/CVE-2019-12538

The repository contains a functional XSS payload for CVE-2019-12538, targeting Zoho ManageEngine ServiceDesk Plus 9.3 via the SiteLookup.do endpoint. The payload exploits the qc_siteID parameter to trigger a cross-site scripting vulnerability.

Classification
Working Poc 90%
Attack Type
Xss
Complexity
Trivial
Reliability
Reliable
Target: Zoho ManageEngine ServiceDesk Plus 9.3
No auth needed
Prerequisites: Access to the vulnerable endpoint
MITRE ATT&CK
devstral-2 · analyzed Feb 18, 2026 Full analysis →

References (2)

Core 2
Core References
Release Notes, Vendor Advisory x_refsource_misc
https://www.manageengine.com/products/service-desk/readme.html
Exploit, Third Party Advisory x_refsource_misc
https://github.com/tarantula-team/CVE-2019-12538

Scores

CVSS v3 6.1
EPSS 0.0603
EPSS Percentile 92.4%
Attack Vector NETWORK
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Details

CWE
CWE-79
Status published
Products (1)
zohocorp/manageengine_servicedesk_plus 9.3
Published Jun 05, 2019
Tracked Since Feb 18, 2026