CVE-2019-14994

HIGH

Atlassian Jira Service Desk Path Traversal via Customer Context Filter

Title source: llm
STIX 2.1

Description

The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before version 3.9.16, from version 3.10.0 before version 3.16.8, from version 4.0.0 before version 4.1.3, from version 4.2.0 before version 4.2.5, from version 4.3.0 before version 4.3.4, and version 4.4.0 allows remote attackers with portal access to view arbitrary issues in Jira Service Desk projects via a path traversal vulnerability. Note that when the 'Anyone can email the service desk or raise a request in the portal' setting is enabled, an attacker can grant themselves portal access, allowing them to exploit the vulnerability.

References (4)

Core 4
Core References
Issue Tracking, Vendor Advisory x_refsource_misc
https://jira.atlassian.com/browse/JSDSERVER-6517
Mailing List, Third Party Advisory mailing-list x_refsource_bugtraq
https://seclists.org/bugtraq/2019/Sep/39

Scores

CVSS v3 7.5
EPSS 0.0168
EPSS Percentile 82.4%
Attack Vector NETWORK
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Details

CWE
CWE-22
Status published
Products (2)
atlassian/jira_service_desk 4.4.0 (2 CPE variants)
atlassian/jira_service_desk < 3.9.16 (2 CPE variants)
Published Sep 19, 2019
Tracked Since Feb 18, 2026