CVE-2019-14994
HIGHAtlassian Jira Service Desk Path Traversal via Customer Context Filter
Title source: llmDescription
The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before version 3.9.16, from version 3.10.0 before version 3.16.8, from version 4.0.0 before version 4.1.3, from version 4.2.0 before version 4.2.5, from version 4.3.0 before version 4.3.4, and version 4.4.0 allows remote attackers with portal access to view arbitrary issues in Jira Service Desk projects via a path traversal vulnerability. Note that when the 'Anyone can email the service desk or raise a request in the portal' setting is enabled, an attacker can grant themselves portal access, allowing them to exploit the vulnerability.
References (4)
Core 4
Core References
Issue Tracking, Vendor Advisory x_refsource_misc
https://jira.atlassian.com/browse/JSDSERVER-6517
Mailing List, Third Party Advisory mailing-list
x_refsource_bugtraq
https://seclists.org/bugtraq/2019/Sep/39
Third Party Advisory, VDB Entry x_refsource_misc
http://packetstormsecurity.com/files/154574/Jira-Service-Desk-Server-And-Data-Center-Path-Traversal.html
Broken Link x_refsource_misc
https://samcurry.net/analysis-of-cve-2019-14994/
Scores
CVSS v3
7.5
EPSS
0.0168
EPSS Percentile
82.4%
Attack Vector
NETWORK
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Details
CWE
CWE-22
Status
published
Products (2)
atlassian/jira_service_desk
4.4.0 (2 CPE variants)
atlassian/jira_service_desk
< 3.9.16 (2 CPE variants)
Published
Sep 19, 2019
Tracked Since
Feb 18, 2026