CVE-2019-15004
HIGHAtlassian Jira Service Desk Path Traversal via Customer Context Filter
Title source: llmDescription
The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before 3.9.17, from 3.10.0 before 3.16.10, from 4.0.0 before 4.2.6, from 4.3.0 before 4.3.5, from 4.4.0 before 4.4.3, and from 4.5.0 before 4.5.1 allows remote attackers with portal access to view arbitrary issues in Jira Service Desk projects via a path traversal vulnerability. Note that when the 'Anyone can email the service desk or raise a request in the portal' setting is enabled, an attacker can grant themselves portal access, allowing them to exploit the vulnerability.
References (3)
Core 3
Core References
Issue Tracking, Vendor Advisory x_refsource_misc
https://jira.atlassian.com/browse/JSDSERVER-6589
Mailing List, Third Party Advisory mailing-list
x_refsource_bugtraq
https://seclists.org/bugtraq/2019/Nov/9
Third Party Advisory x_refsource_misc
http://packetstormsecurity.com/files/155214/Jira-Service-Desk-Server-Data-Center-Path-Traversal.html
Scores
CVSS v3
7.5
EPSS
0.0439
EPSS Percentile
89.1%
Attack Vector
NETWORK
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Details
CWE
CWE-22
Status
published
Products (1)
atlassian/jira_service_desk
< 3.9.17 (2 CPE variants)
Published
Nov 07, 2019
Tracked Since
Feb 18, 2026