CVE-2019-9753
LOWOpen Ticket Request System 7.x < 7.0.5 - Info Disclosure
Title source: llmDescription
An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.
References (1)
Core 1
Core References
Patch, Vendor Advisory x_refsource_misc
https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework
Scores
CVSS v3
3.5
EPSS
0.0089
EPSS Percentile
54.7%
Attack Vector
NETWORK
CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
Details
CWE
CWE-200
Status
published
Products (1)
otrs/otrs
7.0.0 - 7.0.5
Published
Jun 03, 2019
Tracked Since
Feb 18, 2026