CVE-2020-14213

MEDIUM

Zammad < 3.3.1 - Missing Authorization for Customer Ticket Access

Title source: llm

In Zammad before 3.3.1, a Customer has ticket access that should only be available to an Agent (e.g., read internal data, split, or merge).

Core 2

Core References

Vendor Advisory x_refsource_misc

Patch, Third Party Advisory x_refsource_misc

CVSS v3 5.4

EPSS 0.0056

EPSS Percentile 42.5%

Attack Vector NETWORK

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N

CWE

CWE-862

Status published

Products (1)

zammad/zammad < 3.3.1

Published Jun 16, 2020

Tracked Since Feb 18, 2026