CVE-2020-1765

LOW

OTRS <5.0.39, <6.0.24, <7.0.13 - Info Disclosure

Title source: llm

Description

An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.

References (6)

[Mailing List, Third Party Advisory] http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html

[Mailing List, Third Party Advisory] http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html

[Mailing List, Third Party Advisory] http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html

[Mailing List, Third Party Advisory] https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html

[Patch, Vendor Advisory] https://otrs.com/release-notes/otrs-security-advisory-2020-01/

[Mailing List] https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html

Scores

CVSS v3 3.5

EPSS 0.0063

EPSS Percentile 70.1%

Attack Vector NETWORK

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N

Classification

CWE

CWE-472

Status published

Affected Products (8)

otrs/otrs < 5.0.39

otrs/otrs < 7.0.13

debian/debian_linux

opensuse/backports_sle

opensuse/backports_sle

opensuse/backports_sle

opensuse/leap

opensuse/leap

Timeline

Published Jan 10, 2020

Tracked Since Feb 18, 2026