Description
An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
References (6)
Core 6
Core References
Mailing List, Third Party Advisory mailing-list
https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html
Mailing List, Third Party Advisory vendor-advisory
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
Mailing List, Third Party Advisory vendor-advisory
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
Mailing List, Third Party Advisory vendor-advisory
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
Mailing List mailing-list
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
Patch, Vendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2020-01/
Scores
CVSS v3
3.5
EPSS
0.0150
EPSS Percentile
70.8%
Attack Vector
NETWORK
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N
Details
CWE
CWE-472
Status
published
Products (6)
debian/debian_linux
8.0
opensuse/backports_sle
15.0 (3 CPE variants)
opensuse/leap
15.1
opensuse/leap
15.2
otrs/otrs
5.0.0 - 5.0.39
otrs/otrs
7.0.0 - 7.0.13
Published
Jan 10, 2020
Tracked Since
Feb 18, 2026