CVE-2020-1770

LOW

((OTRS)) CE <6.0.26 & v5.0.41 - Info Disclosure

Title source: llm

Description

Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

References (6)

[Mailing List, Third Party Advisory] http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html

[Mailing List, Third Party Advisory] http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html

[Mailing List, Third Party Advisory] http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html

[Mailing List, Third Party Advisory] https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html

[Vendor Advisory] https://otrs.com/release-notes/otrs-security-advisory-2020-07/

[Mailing List] https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html

Scores

CVSS v3 2.4

EPSS 0.0036

EPSS Percentile 57.7%

Attack Vector NETWORK

CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:N/A:N

Classification

CWE

CWE-201 CWE-200

Status published

Affected Products (8)

otrs/otrs < 5.0.41

otrs/otrs < 7.0.15

opensuse/backports_sle

opensuse/leap

debian/debian_linux

Timeline

Published Mar 27, 2020

Tracked Since Feb 18, 2026