CVE-2021-21438

LOW

OTRS FAQ < 6.0.29 and OTRS < 7.0.24 - Unauthorized FAQ Article Access via Permission Bypass

Title source: llm
STIX 2.1

Description

Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions.

References (1)

Core 1
Core References

Scores

CVSS v3 3.5
EPSS 0.0063
EPSS Percentile 45.6%
Attack Vector NETWORK
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N

Details

CWE
CWE-264 CWE-276
Status published
Products (2)
otrs/faq 6.0.0 - 6.0.29
otrs/otrs 7.0.0 - 7.0.24
Published Mar 22, 2021
Tracked Since Feb 18, 2026