Description
Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions.
References (1)
Core 1
Core References
Vendor Advisory x_refsource_confirm
https://otrs.com/release-notes/otrs-security-advisory-2021-10/
Scores
CVSS v3
5.2
EPSS
0.0043
EPSS Percentile
34.5%
Attack Vector
NETWORK
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N
Details
CWE
CWE-200
CWE-312
Status
published
Products (2)
otrs/otrs
6.0.1
otrs/otrs
7.0.0 - 7.0.29
Published
Sep 06, 2021
Tracked Since
Feb 18, 2026