CVE-2023-2534
HIGHOtrs < 8.0.32 - Incorrect Authorization
Title source: ruleDescription
Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage. User IDs can easily be correlated with real names e. g. via ticket histories by any user. (Fuzzing for garnering other adjacent user/sensitive data). Subscribing to all possible push events could also lead to performance implications on the server side, depending on the size of the installation and the number of active users. (Flooding)This issue affects OTRS: from 8.0.X before 8.0.32.
Scores
CVSS v3
7.6
EPSS
0.0014
EPSS Percentile
33.8%
Attack Vector
NETWORK
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L
Classification
CWE
CWE-285
CWE-863
Status
published
Affected Products (1)
otrs/otrs
< 8.0.32
Timeline
Published
May 08, 2023
Tracked Since
Feb 18, 2026