CVE-2023-2534
HIGHOTRS 8.0.0-8.0.31 - Authenticated Improper Authorization via Websocket API
Title source: llmDescription
Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage. User IDs can easily be correlated with real names e. g. via ticket histories by any user. (Fuzzing for garnering other adjacent user/sensitive data). Subscribing to all possible push events could also lead to performance implications on the server side, depending on the size of the installation and the number of active users. (Flooding)This issue affects OTRS: from 8.0.X before 8.0.32.
References (1)
Core 1
Core References
Vendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2023-03/
Scores
CVSS v3
7.6
EPSS
0.0053
EPSS Percentile
40.3%
Attack Vector
NETWORK
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L
CISA SSVC
Vulnrichment
Exploitation
none
Automatable
no
Technical Impact
partial
Details
CWE
CWE-285
CWE-863
Status
published
Products (1)
otrs/otrs
8.0.0 - 8.0.32
Published
May 08, 2023
Tracked Since
Feb 18, 2026