CVE-2023-38058

MEDIUM

OTRS 8.0.0-8.0.34 - Authenticated Improper Privilege Management in Ticket Move Action

Title source: llm

Description

An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to to perform a move of an ticket without the needed permission. This issue affects OTRS: from 8.0.X before 8.0.35.

References (1)

Core 1

Core References

Vendor Advisory

https://otrs.com/release-notes/otrs-security-advisory-2023-07/

Scores

CVSS v3 4.1

EPSS 0.0033

EPSS Percentile 24.4%

Attack Vector NETWORK

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:N/I:L/A:N

CISA SSVC

Vulnrichment

Exploitation none

Automatable no

Technical Impact partial

Details

CWE

CWE-269 CWE-863

Status published

Products (1)

otrs/otrs 8.0.0 - 8.0.35

Published Jul 24, 2023

Tracked Since Feb 18, 2026