CVE-2023-38059

MEDIUM

OTRS 6.0.0-6.0.34 and 7.0.0-7.0.47 - Exposure of Sensitive Information via Protocol-Relative URL Bypass

Title source: llm

Description

The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

References (1)

Core 1

Core References

Vendor Advisory

https://otrs.com/release-notes/otrs-security-advisory-2023-08/

Scores

CVSS v3 5.3

EPSS 0.0046

EPSS Percentile 36.5%

Attack Vector NETWORK

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

CISA SSVC

Vulnrichment

Exploitation none

Automatable no

Technical Impact partial

Details

CWE

CWE-200

Status published

Products (2)

otrs/otrs 6.0.0 - 6.0.34

otrs/otrs 7.0.0 - 7.0.47

Published Oct 16, 2023

Tracked Since Feb 18, 2026