CVE-2024-12171

HIGH

Elula Wsdesk < 3.2.7 - Missing Authorization

Title source: rule

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to privilege escalation due to a missing capability check on the 'eh_crm_agent_add_user' AJAX action in all versions up to, and including, 3.2.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to create new administrative user accounts.

References (3)

Core 3

Core References

Patch

https://plugins.trac.wordpress.org/changeset/3227859/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-one.php

Patch

https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3213791%40elex-helpdesk-customer-support-ticket-system&new=3213791%40elex-helpdesk-customer-support-ticket-system&sfp_email=&sfph_mail=

Third Party Advisory

https://www.wordfence.com/threat-intel/vulnerabilities/id/cbcd978b-e81f-4c39-b2f7-adc948d21b1b?source=cve

Scores

CVSS v3 8.8

EPSS 0.0046

EPSS Percentile 36.8%

Attack Vector NETWORK

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

CISA SSVC

Vulnrichment

Exploitation none

Automatable no

Technical Impact total

Details

CWE

CWE-862

Status published

Products (2)

elextensions/ELEX WordPress HelpDesk & Customer Ticketing System < 3.2.6

elula/wsdesk < 3.2.7

Published Feb 01, 2025

Tracked Since Feb 18, 2026