CVE-2024-13552

MEDIUM

SupportCandy - Helpdesk & Customer Support Ticket System <3.3.0 - P...

Title source: llm
STIX 2.1

Description

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers.

References (3)

Core 3

Scores

CVSS v3 4.3
EPSS 0.0030
EPSS Percentile 21.7%
Attack Vector NETWORK
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

CISA SSVC

Vulnrichment
Exploitation none
Automatable no
Technical Impact partial

Details

CWE
CWE-285
Status published
Products (2)
psmplugins/SupportCandy – Helpdesk & Customer Support Ticket System < 3.3.0
supportcandy/SupportCandy – Helpdesk & Customer Support Ticket System < 3.3.0
Published Mar 07, 2025
Tracked Since Feb 18, 2026