Description
The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2.
References (3)
Core 3
Scores
CVSS v3
7.5
EPSS
0.0039
EPSS Percentile
30.8%
Attack Vector
NETWORK
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
CISA SSVC
Vulnrichment
Exploitation
none
Automatable
yes
Technical Impact
partial
Details
CWE
CWE-200
Status
published
Products (1)
logoninc/KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin
< 1.7.4
Published
Apr 05, 2025
Tracked Since
Feb 18, 2026