CVE-2024-13606

HIGH

JS Help Desk < 2.8.8 - Unauthenticated Sensitive Information Exposure via jssupportticketdata Directory

Title source: llm

Description

The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 2.8.8 via the 'jssupportticketdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/jssupportticketdata directory which can contain file attachments included in support tickets.

References (2)

Core 2

Core References

Product

https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/2.8.8/includes/classes/uploads.php

Third Party Advisory

https://www.wordfence.com/threat-intel/vulnerabilities/id/e8ed5d5d-86b0-40ac-a093-31392dea13a2?source=cve

Scores

CVSS v3 7.5

EPSS 0.0040

EPSS Percentile 31.5%

Attack Vector NETWORK

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

CISA SSVC

Vulnrichment

Exploitation none

Automatable yes

Technical Impact partial

Details

CWE

CWE-200

Status published

Products (2)

rabilal/JS Help Desk – AI-Powered Support & Ticketing System < 2.8.8

wiselyhub/js_help_desk < 2.8.9

Published Feb 13, 2025

Tracked Since Feb 18, 2026