CVE-2024-23792
MEDIUMOTRS 7.0.0-7.0.48 8.0.0-8.0.37 2023.0-2023.1.1 - Authenticated User Impersonation via Ticket Comment Attachment
Title source: llmDescription
When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment, the malicious user can add more files to the comment. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
References (1)
Core 1
Core References
Vendor Advisory vendor-advisory
https://otrs.com/release-notes/otrs-security-advisory-2024-03/
Scores
CVSS v3
5.3
EPSS
0.0034
EPSS Percentile
26.2%
Attack Vector
NETWORK
CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:H/A:N
CISA SSVC
Vulnrichment
Exploitation
none
Automatable
no
Technical Impact
partial
Details
CWE
CWE-287
Status
published
Products (1)
otrs/otrs
7.0.0 - 7.0.49
Published
Jan 29, 2024
Tracked Since
Feb 18, 2026