CVE-2024-23792

MEDIUM

Otrs < 7.0.49 - Authentication Bypass

Title source: rule

Description

When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment, the malicious user can add more files to the comment. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

References (1)

[Vendor Advisory] https://otrs.com/release-notes/otrs-security-advisory-2024-03/

Scores

CVSS v3 5.3

EPSS 0.0010

EPSS Percentile 27.9%

Attack Vector NETWORK

CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:H/A:N

Classification

CWE

CWE-287

Status published

Affected Products (1)

otrs/otrs < 7.0.49

Timeline

Published Jan 29, 2024

Tracked Since Feb 18, 2026