CVE-2024-23793

MEDIUM

OTRS <7.0.49, 8.0.X, 2023.X, <2024.3.2 - Path Traversal

Title source: llm

Description

The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

References (1)

Core 1

Core References

Various Sources

https://otrs.com/release-notes/otrs-security-advisory-2024-05/

Scores

CVSS v3 6.3

EPSS 0.0077

EPSS Percentile 51.0%

Attack Vector NETWORK

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L

CISA SSVC

Vulnrichment

Exploitation poc

Automatable no

Technical Impact partial

Details

CWE

CWE-22

Status published

Products (5)

OTRS AG/((OTRS)) Community Edition 6.0.1 - 6.0.34

OTRS AG/OTRS 2023.x

OTRS AG/OTRS 2024.x - 2024.3.2

OTRS AG/OTRS 7.0.x - 7.0.49

OTRS AG/OTRS 8.0.x

Published Jun 06, 2024

Tracked Since Feb 18, 2026