Description
Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
Scores
CVSS v3
8.2
EPSS
0.0020
EPSS Percentile
41.4%
Attack Vector
NETWORK
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N
CISA SSVC
Vulnrichment
Exploitation
none
Automatable
yes
Technical Impact
total
Details
CWE
CWE-532
Status
published
Products (5)
OTRS AG/((OTRS)) Community Edition
6.0.x
OTRS AG/OTRS
2023.x
OTRS AG/OTRS
2024.x - 2024.5.x
OTRS AG/OTRS
7.0.x - 7.0.50
OTRS AG/OTRS
8.0.x
Published
Aug 26, 2024
Tracked Since
Feb 18, 2026