CVE-2024-57726

CRITICAL KEV RANSOMWARE

Simple-help Simplehelp < 5.5.8 - Missing Authorization

Title source: rule

Description

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

References (5)

[US Government Resource] https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57726

[Technical Description] https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/

[Third Party Advisory] https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce

[Release Notes] https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier

[Third Party Advisory] https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/

Scores

CVSS v3 9.9

EPSS 0.0031

EPSS Percentile 54.0%

Attack Vector NETWORK

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H

Details

CISA KEV 2026-04-24

VulnCheck KEV 2025-04-17

Ransomware Use Confirmed

CWE

CWE-862

Status published

Products (1)

simple-help/simplehelp < 5.5.8

Published Jan 15, 2025

KEV Added Apr 24, 2026

Tracked Since Feb 18, 2026