Description
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.
References (3)
Core 3
Core References
Scores
CVSS v3
4.3
EPSS
0.0003
EPSS Percentile
9.7%
Attack Vector
NETWORK
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
CISA SSVC
Vulnrichment
Exploitation
none
Automatable
no
Technical Impact
partial
Details
CWE
CWE-639
Status
published
Products (2)
elextensions/ELEX WordPress HelpDesk & Customer Ticketing System
< 3.2.9
elula/wsdesk
< 3.3.0
Published
Nov 21, 2025
Tracked Since
Feb 18, 2026