Description
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.
Exploits (1)
References (4)
Scores
CVSS v3
6.5
EPSS
0.0050
EPSS Percentile
66.2%
Attack Vector
NETWORK
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
CISA SSVC
Vulnrichment
Exploitation
none
Automatable
yes
Technical Impact
partial
Details
CWE
CWE-307
Status
published
Products (1)
psmplugins/SupportCandy – Helpdesk & Customer Support Ticket System
< 3.3.7
Published
Sep 20, 2025
Tracked Since
Feb 18, 2026