Description
The endpoint POST /api/staff/get-new-tickets concatenates the user-controlled parameter departmentId directly into the SQL WHERE clause without parameter binding. As a result, an authenticated staff user (level ≥ 1) can inject SQL to alter the filter logic, effectively bypassing department scoping and disclosing tickets beyond their intended access.This issue affects OpenSupports: 4.11.0.
References (2)
Core 2
Core References
Various Sources third-party-advisory
https://fluidattacks.com/advisories/tito
Scores
CVSS v4
7.1
EPSS
0.0033
EPSS Percentile
25.1%
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
CISA SSVC
Vulnrichment
Exploitation
none
Automatable
no
Technical Impact
partial
Details
CWE
CWE-89
Status
published
Products (1)
OpenSupports/OpenSupports
4.11.0
Published
Oct 03, 2025
Tracked Since
Feb 18, 2026