Description
Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
Scores
CVSS v3
6.3
EPSS
0.0004
EPSS Percentile
12.6%
Attack Vector
LOCAL
CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N
CISA SSVC
Vulnrichment
Exploitation
none
Automatable
no
Technical Impact
total
Details
CWE
CWE-532
Status
published
Products (5)
OTRS AG/((OTRS)) Community Edition
6.0.x - 6.0.34
OTRS AG/OTRS
2023.x
OTRS AG/OTRS
2024.x
OTRS AG/OTRS
7.0.x
OTRS AG/OTRS
8.0.x
Published
Jan 27, 2025
Tracked Since
Feb 18, 2026