Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, when creating a conversation from a message in another conversation, there is no check to ensure that the user has the ability to view this message. Thus, the user can view arbitrary messages from other mailboxes or from other conversations to which they do not have access (access restriction to conversations is implemented by the show_only_assigned_conversations setting, which is also not checked). This issue has been patched in version 1.8.179.
References (2)
Core 2
Core References
Exploit, Vendor Advisory x_refsource_confirm
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-3x75-7856-r794
Scores
CVSS v3
4.3
EPSS
0.0019
EPSS Percentile
40.5%
Attack Vector
NETWORK
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
CISA SSVC
Vulnrichment
Exploitation
poc
Automatable
no
Technical Impact
partial
Details
CWE
CWE-863
Status
published
Products (1)
freescout/freescout
< 1.8.179
Published
May 29, 2025
Tracked Since
Feb 18, 2026