Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application incorrectly checks user access rights for conversations. Users with show_only_assigned_conversations enabled can assign themselves to an arbitrary conversation from the mailbox to which they have access, thereby bypassing the restriction on viewing conversations. This issue has been patched in version 1.8.180.
References (2)
Core 2
Core References
Exploit, Vendor Advisory x_refsource_confirm
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9wc4-vchw-mr3m
Scores
CVSS v3
8.1
EPSS
0.0022
EPSS Percentile
45.0%
Attack Vector
NETWORK
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N
CISA SSVC
Vulnrichment
Exploitation
none
Automatable
no
Technical Impact
partial
Details
CWE
CWE-863
Status
published
Products (1)
freescout/freescout
< 1.8.180
Published
May 29, 2025
Tracked Since
Feb 18, 2026