CVE-2025-57972

MEDIUM

WPFactory Helpdesk <2.0.2 - Info Disclosure

Title source: llm

Description

Missing Authorization vulnerability in WPFactory Helpdesk Support Ticket System for WooCommerce support-ticket-system-for-woocommerce allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects Helpdesk Support Ticket System for WooCommerce: from n/a through <= 2.1.1.

References (2)

Core 2

Core References

Vdb Entry vdb-entry

https://patchstack.com/database/Wordpress/Plugin/support-ticket-system-for-woocommerce/vulnerability/wordpress-helpdesk-support-ticket-system-for-woocommerce-plugin-2-0-2-broken-access-control-vulnerability?_s_id=cve

Third Party Advisory

https://patchstack.com/database/wordpress/plugin/support-ticket-system-for-woocommerce/vulnerability/wordpress-helpdesk-support-ticket-system-for-woocommerce-plugin-2-0-2-broken-access-control-vulnerability?_s_id=cve

Scores

CVSS v3 4.3

EPSS 0.0023

EPSS Percentile 13.7%

Attack Vector NETWORK

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

CISA SSVC

Vulnrichment

Exploitation none

Automatable no

Technical Impact partial

Details

CWE

CWE-862

Status published

Products (2)

WPFactory/Helpdesk Support Ticket System for WooCommerce < 2.0.2

WPFactory/Helpdesk Support Ticket System for WooCommerce < 2.1.1

Published Sep 22, 2025

Tracked Since Feb 18, 2026