CVE-2026-2511

HIGH

JS Help Desk – AI-Powered Support & Ticketing System <= 3.0.4 - Unauthenticated SQL Injection via 'multiformid' Parameter

Title source: cna
STIX 2.1

Description

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the `multiformid` parameter in the `storeTickets()` function in all versions up to, and including, 3.0.4. This is due to the user-supplied `multiformid` value being passed to `esc_sql()` without enclosing the result in quotes in the SQL query, rendering the escaping ineffective against payloads that do not contain quote characters. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

Scores

CVSS v3 7.5
EPSS 0.0030
EPSS Percentile 21.9%
Attack Vector NETWORK
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

CISA SSVC

Vulnrichment
Exploitation none
Automatable yes
Technical Impact partial

Details

CWE
CWE-89
Status published
Products (1)
rabilal/JS Help Desk – AI-Powered Support & Ticketing System < 3.0.4
Published Mar 26, 2026
Tracked Since Mar 26, 2026