CVE-2026-40567
MEDIUMFreeScout has HTML Injection in Outgoing Emails via Unsanitized Customer Name in Signature Variables
Title source: cnaDescription
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, an unauthenticated attacker can inject arbitrary HTML into outgoing emails generated by FreeScout by sending an email with a crafted From display name. The name is stored in the database without sanitization and rendered unescaped into outgoing reply emails via the `{%customer.fullName%}` signature variable. This allows embedding phishing links, tracking pixels, and spoofed content inside legitimate support emails sent from the organization's address. Version 1.8.213 fixes the issue.
References (3)
Core 3
Core References
X_Refsource_Confirm x_refsource_confirm
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-q8v4-v62h-5528
X_Refsource_Misc x_refsource_misc
https://github.com/freescout-help-desk/freescout/commit/9131b16f80eade81002cb9809a2603f6b61981cf
X_Refsource_Misc x_refsource_misc
https://github.com/freescout-help-desk/freescout/releases/tag/1.8.213
Scores
CVSS v3
5.8
EPSS
0.0024
EPSS Percentile
15.1%
Attack Vector
NETWORK
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:L/A:N
CISA SSVC
Vulnrichment
Exploitation
poc
Automatable
yes
Technical Impact
partial
Details
CWE
CWE-116
Status
published
Products (1)
freescout-help-desk/freescout
< 1.8.213
Published
Apr 21, 2026
Tracked Since
Apr 21, 2026