CVE-2026-40567

MEDIUM

FreeScout has HTML Injection in Outgoing Emails via Unsanitized Customer Name in Signature Variables

Title source: cna

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, an unauthenticated attacker can inject arbitrary HTML into outgoing emails generated by FreeScout by sending an email with a crafted From display name. The name is stored in the database without sanitization and rendered unescaped into outgoing reply emails via the `{%customer.fullName%}` signature variable. This allows embedding phishing links, tracking pixels, and spoofed content inside legitimate support emails sent from the organization's address. Version 1.8.213 fixes the issue.

Scores

CVSS v3 5.8
EPSS 0.0003
EPSS Percentile 10.2%
Attack Vector NETWORK
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:L/A:N

Details

CWE
CWE-116
Status published
Products (1)
freescout-help-desk/freescout < 1.8.213
Published Apr 21, 2026
Tracked Since Apr 21, 2026