CVE-2026-4654
MEDIUMAwesome Support <= 6.3.7 - Authenticated (Subscriber+) Insecure Direct Object Reference to Unauthorized Ticket Reply Access via 'ticket_id' Parameter
Title source: cnaDescription
The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.
References (6)
Scores
CVSS v3
5.3
EPSS
0.0005
EPSS Percentile
14.1%
Attack Vector
NETWORK
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
CISA SSVC
Vulnrichment
Exploitation
none
Automatable
yes
Technical Impact
partial
Details
CWE
CWE-639
Status
published
Products (1)
awesomesupport/Awesome Support – WordPress HelpDesk & Support Plugin
< 6.3.7
Published
Apr 08, 2026
Tracked Since
Apr 08, 2026