CVE-2026-4654

MEDIUM

Awesome Support <= 6.3.7 - Authenticated (Subscriber+) Insecure Direct Object Reference to Unauthorized Ticket Reply Access via 'ticket_id' Parameter

Title source: cna
STIX 2.1

Description

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.

Scores

CVSS v3 5.3
EPSS 0.0005
EPSS Percentile 14.1%
Attack Vector NETWORK
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

CISA SSVC

Vulnrichment
Exploitation none
Automatable yes
Technical Impact partial

Details

CWE
CWE-639
Status published
Products (1)
awesomesupport/Awesome Support – WordPress HelpDesk & Support Plugin < 6.3.7
Published Apr 08, 2026
Tracked Since Apr 08, 2026